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Returns & Refunds

Returns & Refunds

  • At Europe Entomophagy, you have the right to change your mind!
    We will refund you for any unopened product you send back to us or will exchange you full and open returned in its original packaging within 7 days of your purchase product. 
  • If you received a damaged, defective, or incorrect item that's sold by by Europe-entomophagie.com and need to replace it with the same item, go to our contact form to request a replacement.

Your satisfaction is at the heart of our concerns

  • To better help yoiu

     At Europe Entomophagywe really want to help you. Which is why we will be contacting you regularly to know what you think about the quality of our services. 
  • Customer satisfaction survey

     For every purchase over 50 €, we will send you by e-mail a satisfaction survey form to let you express yourself. 
  • Your opinion matters

    Want to give your opinion or make a suggestion? Let our team knows your thoughts and feelings.